with Adrienne Bellehumeur
23:08 Information management and organization
26:56 Writing The 24 Hour Rule
30:43 Acting on information before the value is lost
33:40 Connecting with Adrienne Adrienne Bellehumeur TSBK Show Notes
TSBK 343 Adrienne Bellehumeur
Title: Discovering the Hidden Power of Effective Documentation
“I would say, if you are never really wrong, you are never really right either, you need to put things down (on paper) to get clarity, to move work forward and make things happen.”
Getting good at effective documentation isn’t easy. Whether because we find it hard to take notes while actively listening, or we are afraid of losing face in a room full of people who aren’t taking notes. So much valuable information is lost, miscommunicated, or inaccessible as it exists only in one person's head.
So much of our value is tied to the things we think we do best, it is hard to let go of that mentality, and instead create documents that allow for excellent reperformance. For as long as your business is only successful because you are the one doing everything, you will never be able to leverage your knowledge to scale your business to new heights.
Adriene Bellehumeur, director of Risk Oversight, documentation and productivity expert and author of The 24 Hour Rule is this episode's featured guest. Adrienne has spent her career developing a system of dynamic documentation that helps us overcome our optimism bias (the belief we will remember every detail of every meeting) to take effective docu
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Full transcript
Michael Palmer: Simple practices like a 2 or 3 bullet recap from a meeting can be extremely effective because you're training your brain to process information on a daily basis. And it really actually builds your knowledge bank and it builds you as a professional and a thought leader. You're listening to The Successful Bookkeeper with your host, Michael Palmer. Listen each week as inspiring guests share their secrets of success to help you increase your confidence, work smarter, and build a business you love. This episode of The Successful Bookkeeper is brought to you by purebookkeeping.com, the proven system to grow your bookkeeping business. Welcome back to The Successful Bookkeeper Podcast. I am your host, Michael Palmer, and today's show is going to be a fantastic one. Our guest is a documentation and productivity expert who is the director of risk oversight and the author of the new book, The 24-Hour Rule and Other Secrets for Smarter Organizations, including the 6 steps of dynamic documentation. Adrian Bell-Humer, welcome to the show. Thank you so much for having me. Well, it's great to have you and a really interesting and exciting topic. And Adrienne, I'd love for you to tell us a little bit about you and your career journey that's led you up to this point. Sure.
Adrienne Bellehumeur (Jan 31): Well, it's not the most exciting story. I'll warn you with that. I became a chartered accountant after school because I needed a job and worked as a chartered accountant and in the corporate world for a few years. But Actually, after having a job, I realized, oh, having a job is not what I really wanted. So at the age of 26, I started consulting for myself, and consulting might be a bit generous. I worked a bunch of odd gigs in business analysis, accounting, and whatnot, often with friends and family. I met my husband a few years later who owned a firm he had started after the Enron, uh, Sox days. And so companies were all scrounging to get more internal control processes and compliance programs in. And I started working with him part-time and I eventually got married and I also took over the company as well. So that's, that's where I am today. I currently run Risk Oversight and we are a leading firm in internal controls compliance. And over those years, I've had a huge fascination with documentation best practices and been speaking and writing about it for many years because it underpins so many aspects of my business and even your personal life as well.
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